Job Position :Technical Support Associate
Qualifications: Bachelor' s Degree/ Diploma ( 15 Years + education )
Experience : 0-4 Years
Locations :Bangalore / Hyderabad
IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala - Indiranagar Ring Road, Bangalore 560071
Or
IBM India Pvt. Ltd
D-1 Block, Manyata Embassy Business Park, Nagawara, Outer Ring Road, Bangalore 560045
Venue Details: (HYDERABAD)
IBM India Pvt. Ltd
3B, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills: Technical Support, Customer Support, Voice, Help Desk, Inbound Calls Handling, chat, Inbound Call Support, BPO, WalkIn, Walk - In, Walk In, Fresher, graduate, freshers, graduates, csr, tsr, call centre, call center
Qualifications: Bachelor' s Degree/ Diploma ( 15 Years + education )
Experience : 0-4 Years
Locations :Bangalore / Hyderabad
Required:
Venue Details: (BANGALORE)- Bachelor's Degree
- Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- English: Fluent
IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala - Indiranagar Ring Road, Bangalore 560071
Or
IBM India Pvt. Ltd
D-1 Block, Manyata Embassy Business Park, Nagawara, Outer Ring Road, Bangalore 560045
Venue Details: (HYDERABAD)
IBM India Pvt. Ltd
3B, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081
Interview Time - 12 PM till 3 PM
Interview Dates - 9th, 10th, 11th, 12th & 13th March 2015
Interview Dates - 9th, 10th, 11th, 12th & 13th March 2015
Contact at the venue - Deepak / Vinay / Dorcas / Bhupesh
https://jobs3.netmedia 1.com/cp/faces/job_search
MANDATORY DOCUMENTS TO BE CARRIED BY APPLICANTS AT THE TIME OF INTERVIEW.
IBM India Recruitment Team
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Pl login to the below link by using the Job Id: GTS-0710707
https://jobs3.netmedia 1.com/cp/faces/job_search
MANDATORY DOCUMENTS TO BE CARRIED BY APPLICANTS AT THE TIME OF INTERVIEW.
- Updated Resume
- Copy of this Job Posting
- Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original
- Highest Qualification Mark Sheets
- Offer Letter / Relieving letter - for experienced candidates
IBM India Recruitment Team
The Help line contact person will be "Vidhika Shiwa", Pl call us if any queries at 0124-4817411 ( Monday to Friday between 12-5pm), also email us at rqueries@in.ibm.com
NOTE - WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS
NOTE - WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills: Technical Support, Customer Support, Voice, Help Desk, Inbound Calls Handling, chat, Inbound Call Support, BPO, WalkIn, Walk - In, Walk In, Fresher, graduate, freshers, graduates, csr, tsr, call centre, call center
Desired Profile
Skills Required:
Shift Required:
Shifts will 24x7 in nature and can vary depending on geographies supported
Eligibility Criterion:
Bachelor's Degree/ Diploma ( 15 Years + education )
Total Experience:
0-4 Years
Required:
Education:UG -Any Graduate - Any Specialization
PG - Post Graduation Not Required
Doctorate - Doctorate Not Required
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Questioning skills /probing skills, as relevant to the issue and level of the caller
- Fluency In Communications Skills (both spoken and written)/ soft skills
Shift Required:
Shifts will 24x7 in nature and can vary depending on geographies supported
Eligibility Criterion:
Bachelor's Degree/ Diploma ( 15 Years + education )
Total Experience:
0-4 Years
Required:
- Bachelor's Degree
- Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- English: Fluent
Education:UG -Any Graduate - Any Specialization
PG - Post Graduation Not Required
Doctorate - Doctorate Not Required
Company Profile
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. To know more about business units at IBM India, click on the 'About Us' link above.
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