Company Name: AllScripts
Website: www.allscripts.com
Qualification: BE,B.Tech,MCA
Experience: Freshers
Location: Pune
Job Role: Intern - Support Consultant Associate
Job Description:
Internship Jobs - AllScripts Hiring Freshers as Intern - Support Consultant Associate - July 2013
* Handle incoming customer calls and cases for Allscripts Sunrise Application.
* Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
* Troubleshooting at customer site if necessary.
* Supplement implementation team efforts as needed.
* Use product specific diagnostic tools and techniques to resolve customer issues.
* Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
* Replicate issues, document results and present issue resolution to customers.
* Work with Product Development Teams to troubleshoot software.
How To Apply:
Apply Here
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