HCL Walk-in at Delhi For Freshers 2013 Passed Out On 25th July 2013

Company Name:      HCL Technologies Ltd.

Website:                  www.hcl.com

Qualification:           BE,B.Tech,BCA,B.Sc

Experience:              Fresher - 2013 Passout

Walk-in Location:     Delhi

Job Location:           Noida

Job Role:                Technical Support


Job Description:


HCL Walk-in at Delhi For Freshers 2013 Passed Out On 25th July 2013

Soft Skills :

* Excellent communication and conversation skills (Verbal and Written)
  
* Good documentation skills
  
* Good working knowledge of MS OFFICE
  
* Should have good customer handling skills
  
* Able to handle unforeseen situations
  
* High level of acceptance
  
* Can drive HCLs value and its methodology

Technical Skills / Experience/Certification requirements :

* Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
  
* Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
  
* Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
  
* Ability to learn new information quickly and the willingness to do so at all times
  
* Ability to work flexible hours from time to time to cover for other staff
  
* Should have understanding of IT Environment and ready to learn new processes and technologies
  
* Customer Focus
  
* Teamwork
  
* Technical Expertise
  
* Interpersonal Effectiveness
  
* Concern for Order and Quality
  
* Knowledge of basic Networking and other technologies
  
* Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
  
* Good to have basic understanding of Client Server Architecture, OS

* CCNA/MCP/MSCAPreferred

Education requirements :

* B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)
  
* 60% throughout in academics
  
* No current backlogs

* 2013 Pass Out only

Terms & Conditions :

* Willing to sign Service agreement (As applicable)
  
* Willing to relocate, if required
  
* Willing to work in 24*7 environment
  
* CTC of 1.8 L

Walk In Details:

Walk In Date: 25th July 2013

Walk In Time: 9 AM - 12 PM

Venue:

Maharaja Agrasen Institute of Technology,

Sector - 22, Rohini, Delhi

Contact: Human Resource