Company Name: facebook
Website: www.facebook.com
Qualification: MBA Graduates
Experience: 2+ Years
Location: Hyderabad
Job Role: People Operations Specialist
Job Description:
Receives signed offer letters from candidates and tracks receipt of offer in the recruiting tool. Initiates applicable bonus payments with Accounts Payable
Partner with recruiters to create offer letters for new external candidates
Ensures that offer letters are generated quickly and using the correct template and ensures that the offer letter matches offer details in recruiting tool including, but not limited to: candidate name, candidate’s address, hiring manager, job title, salary, bonus, relocation, stock (and vesting language), recruiter name, and signing authority
Ensures that workday and recruiting tool data match and are 100% accurate. Run audits to verify data discrepancies between systems and follow-up with recruiters to ensure correct data in recruiting system and/or corrects the data
Manage employee files (paper and electronic), ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders as necessary
Provide first level functional support to callers needing assistance with ESS and MSS for HR data related transactions
Handle inbound inquiries, identifying need, processing necessary transactions and escalating issues as required
Input data into Workday with speed and accuracy to support new hire administration and employee data administration activities
Manage ticketing system inquiries and respond within outlined SLAs. Provide detailed information in the request tracking system to serve as a history of all requests for each employee.
Desired Profile:
2+ yrs HR or Recruiting experience preferred. HRIS or recruiting systems experience a strong plus
Attention to detail and accuracy is a must have. Must have been in roles in finance, recruiting, or other areas that required a high degree of ensuring accuracy of numbers and information
Exceptional customer service skills and proven ability to perform in fast-paced environment
Excellent analytical and problem solving skills
Excellent communication skills and ability to handle sensitive matters with tact and diplomacy
Capable of exercising independent judgment and discretion while utilizing company policies and practices to determine appropriate action
Ability to interact with all levels of a professional organization
Ability to work independently and require little instruction on the day-to-day work
Strong computer skill including proficiency with MS Office applications
Strong Excel skills including the ability to create pivot reports, vlookups, and charts/graphs
Self-starter and fast learner requiring minimal direction
Ability to work in a team environment to achieve goals
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